Hotel Maya Kuala Lumpur City Centre, Kuala Lumpur ➤ Reviews, Rooms & Prices 2024

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About the Hotel

138 Jalan Ampang, Kuala Lumpur, Malaysia, 50450

Hotel Maya Kuala Lumpur City Centre is an urban resort located in the heart of Kuala Lumpur, near the iconic Petronas Twin Towers. It combines the convenience of a city center stay with the tranquility of a luxury resort ambiance. The hotel features a mini zoo and a blend of heritage-inspired design, offering a unique experience in an urban setting. Historical and cultural attractions are easily accessible, making it a suitable choice for both leisure and business travelers.

Location

Situated adjacent to the Kuala Lumpur Convention Centre, the hotel is conveniently positioned near major attractions like Suria KLCC and Dataran Merdeka. A pedestrian and cyclist bridge allows easy access to surrounding districts. Hotel Maya is approximately 35 km from Sultan Abdul Aziz Shah Airport, ensuring that guests have smooth access to transportation options. The city's extensive public transport system further enhances mobility for visitors exploring Kuala Lumpur.

Rooms

Hotel Maya offers a range of accommodations, including the 34sqm newly refurbished Studio Heritage rooms, which feature batik artistry and a chic design. The rooms are equipped with modern amenities, including air conditioning, a mini fridge, and a flat-screen TV. The Grand Premier room, spanning 67sqm, boasts luxurious elements such as a deep soaking bathtub and a walk-in closet. The exclusive Junior Suite offers panoramic city views, perfect for honeymooners seeking a tranquil retreat.

Eat & Drink

Dining at Hotel Maya Kuala Lumpur includes Maya Brasserie, which serves authentic Malaysian cuisine made from locally sourced ingredients. Guests can enjoy signature dishes such as Salmon Fish Head Curry Nyonya Style and Hainanese Chicken Rice. Ramah Tamah Heritage offers a casual dining experience, featuring freshly baked pastries and a variety of local favorites. Guests seeking a vibrant nightlife can visit Illusionz@Maya for cocktails and bar snacks in a lively environment.

Leisure & Business

The hotel's leisure facilities include a hydrotherapy pool designed with various water jets for rejuvenation. A dedicated indoor playroom is available for children, ensuring family-friendly entertainment. For business needs, Hotel Maya provides comprehensive virtual meeting packages and adaptable function rooms. Event spaces are designed to host weddings and other celebrations with bespoke catering options reminiscent of Malaysian culinary traditions.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Heritage Room

Max:

2 persons

36 m²

Bed options:

1 King-size bed

City view

Shower

Air conditioning

room details

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Deluxe Room

Max:

2 persons

36 m²

Bed options:

1 King-size bed

City view

Shower

Bathtub

room details

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Mystery Room

Max:

2 persons

36 m²

Bed options:

1 King-size bed

City view

Shower

Air conditioning

room details

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Getting around

A list of all available modes of transport

City Centre

Kuala Lumpur 3.3 km

Airports

Sultan Abdul Aziz Shah (SZB) 31.1 km

Kuala Lumpur International (KUL) 61.7 km

Train

Ampang Park Station 1.3 km

Old Kuala Lumpur Railway Station 2.7 km

Underground

Bukit Bintang 1.5 km

Merdeka 2.0 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Spacious and Clean

The room was impeccably clean and spacious, making for a very comfortable stay.view full review

Outstanding Shower

The shower had excellent pressure and temperature control, offering a refreshing experience after a long day.view full review

Delicious Meals

Dining options were varied and delicious, especially enjoying meals at Pelita just across the road.view full review

Great Entertainment

The media options in the room were impressive, providing plenty of choices for relaxing evenings.view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's buffet

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Indoor swimming pool
Sun loungers
Pool with view

Room features

Air conditioning
Ironing facilities

Bathroom

Free toiletries
Sink

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Location

138 Jalan Ampang, Kuala Lumpur, Malaysia, 50450

Map view

138 Jalan Ampang, Kuala Lumpur, Malaysia, 50450

City landmarks

Park

KLCC Park

1.4 km

Aquarium

Aquaria

1.6 km

Mall

Chinatown

3.1 km

Kuala LumpurMalaysia

Dataran Merdeka

2.5 km

Market

Central Market

2.0 km

Kuala LumpurMalaysia

Alor Street

1.6 km

Event hall

Kuala Lumpur Convention Centre

1.6 km

Mall

Fahrenheit 88 Shopping Mall

1.6 km

Pagoda

Sri Maha Mariamman Temple

2.1 km

Stadium

Stadium Negara

2.1 km

Mall

Pavilion KL

1.6 km

Mall

Lot 10

1.6 km

Stadium

Merdeka Stadium

2.3 km

Jalan Tunku Abdul Rahman

Jalan Masjid India

1.9 km

Mosque

National Mosque of Malaysia

2.6 km

KLCC - Bukit Bintang Pedestrian Walkway

1.6 km

Park

KL Forest Eco Park

1.9 km

No 26 Jalan Sultan Hishamuddin

National Textile Museum

2.0 km

Jalan Raja Merdeka Square

Sultan Abdul Samad Building

2.5 km

Theatre

Cultural Palace

2.6 km

Shopping Area

The Weld

1.6 km

Shopping Area

SOGO Mall

2.9 km

Sasana Kijang

Bank Negara Malaysia Museum and Art Gallery

4.2 km

Nearby

Event hall

Petronas Twin Towers

290 m

Mall

Suria KLCC

290 m

Museum

Petrosains Science Discovery Centre

290 m

Event hall

Petronas Philharmonic Hall

290 m

156 Jalan Ampang

Avenue K Shopping Mall

290 m

in front of Suria and Petronas

Lake Symphony

290 m

Gallery

Galeri Petronas

290 m

Restaurants

Still Waters

10 m

138 Jalan Ampang

Maya Brasserie

40 m

Hotel Maya

Healy Mac's

850 m

Jalan P Ramlee Crown Regency

Madam Kwan's

900 m

168 Jalan Bukit Bintang Pavilion Shopping Centre

Yen at W Kuala Lumpur

210 m

121 Jalan Ampang

Saint Pierre Kuala Lumpur

160 m

121 Jalan Ampang Level 8

Wow Kl

250 m

139 Pusat Pelancongan MTC Jalan Jalan Ampang

WET Deck at W Kuala Lumpur

250 m

121 Jalan Ampang

Flock at W Kuala Lumpur

270 m

121 Jalan Ampang

Espressolab

230 m

Lot 4 Level 1

Marutama ra-Men

230 m

Avenue K

The Smile of Korea Miso

230 m

UC-2 Upper Concours Level Avenue K 156 Jalan Ampang

Reviews and Ratings

Feedback from previous guests about their experience.

62%

liked the hotel and would stay again

great location

delicious food

needs overhaul

lack of lighting

6.2/10

Nice

Rooms

5.9

Location

7.6

Service

6.1

Dining

6.3

4/5 based on 1805 reviews

#86 of 740 hotels in Kuala Lumpur based on Tripadvisor

Alex

United Kingdom, May 2024

7.8/10

I had a mixed experience at the hotel. The rooms were clean and spacious with excellent breakfast options, but noise from motorcycles on Saturday nights and occasional electrical issues were a downside. The hydro spa pool was a nice touch despite the maintenance troubles.

Rooms

8.0

The rooms were clean and quite spacious, though noisy on Saturday nights due to motorcycles outside. The daily housekeeping was efficient.

Service

7.0

I found the service to be a bit inconsistent. While Diana at reception was very helpful, there were instances of rude behavior from staff. The range of services available was impressive.

Location

9.0

The location was convenient, especially for foreign tourists with easy access to popular attractions like KLCC and the twin towers. The proximity to Pelita Nasi Kandar restaurant was a plus point.

Dining

7.0

The dining experience was a mix of delight and disappointment. While the breakfast was amazing with a wide variety, some meals were a letdown. The scones were particularly good.

Facilities

8.0

The facilities at the hotel were impressive, with highlights like the relaxing hydro spa pool. However, the intermittent electrical issues and noise disturbances affected the overall experience.

Charles

United Kingdom, January 2024

7.8/10

The hotel has big, clean rooms but needs a total overhaul. It is a bit gloomy due to lack of lighting, or maybe that's their concept. The smell in the room was stuffy, possibly indicating a need for more frequent blanket changes.

Rooms

7.0

The rooms are very good and clean, despite needing a total overhaul and better lighting. The smell was a bit stuffy, possibly indicating a need for more thorough housekeeping.

Service

6.0

The service is very formal, likely catering more to a business audience than those on holiday. However, issues were resolved quickly, earning some points for efficiency.

Location

9.0

The location is really great and super convenient for a short stay in Kuala Lumpur. It's close to KLCC and other attractions, making it ideal for a couple of days.

Dining

8.0

The dining experience was very varied and offered a fantastic spread of local dishes like kambing golek, ikan bakar, and satay. The homemade cakes were delicious.

Facilities

9.0

The facilities offer a fantastic dining spread with lots of local delicacies and delicious homemade cakes. The variety of food options and the quality of preparation were impressive.

great location

needs overhaul

Brian

United Kingdom, November 2023

6.2/10

I had a mixed experience at the hotel. Despite the proximity to Petronas Tower and spacious rooms, the stay was marred by uncomfortable beds, unpleasant cleanliness issues in the bathroom, and outdated fixtures. However, the room size was impressive for the price paid.

Rooms

5.0

The room was spacious and near the Petronas Tower but noisy. However, the bed and pillows were uncomfortable, and the bathroom cleanliness was a letdown.

Service

7.0

The hotel staff were friendly and accommodating, agreeing to move us to a better room upon our request.

Location

6.0

The hotel is ideally located across from KL Twin Tower, but maintenance issues need attention. It offers a good location overall.

Dining

7.0

Dining was of great standard with various cuisine choices, but the prices were on the higher side.

Facilities

6.0

The hotel could improve maintenance and cleanliness but is equipped with essential facilities.

Roy

United Kingdom, October 2023

5.0/10

I had a mixed experience at the hotel. Despite the noisy construction, uncomfortable bed, and dirty bathroom, the location was convenient and close to major attractions. The service was hit or miss, and the dining options were overpriced for the quality. The facilities were lacking in maintenance.

Rooms

5.0

The bed was uncomfortable, and the bathroom was in poor condition with stains and old fixtures.

Service

5.0

The service was inconsistent, with some staff being exceptionally good while others accused my daughter of inappropriate attire.

Location

6.0

The hotel is conveniently located near major attractions, but the noise and overall maintenance need improvement.

Dining

5.0

The dining options were overpriced for what was offered, and the buffet breakfast was not impressive.

Facilities

5.0

The hotel facilities were lacking in maintenance and attention to detail.

Christian

United Kingdom, October 2023

7.2/10

The hotel offers spacious rooms with all amenities but shows signs of age, and cleanliness could improve. The service is friendly, though some staff lack knowledge. The location is prime for sightseeing but can get crowded. Dining options are varied but not outstanding. Overall, good value for the money.

Rooms

7.0

The room was spacious with all amenities but a bit dusty and looked old.

Service

7.0

The staff was friendly and always greeted us with a smile, but some lacked knowledge and were formal.

Location

8.0

The hotel's location is convenient for city tours and shopping, though it can be crowded.

Dining

7.0

The dining spread was varied with local dishes, though some aspects fell short.

Facilities

7.0

Dorothy

United Kingdom, June 2023

5.0/10

My stay at the hotel was a letdown with dusty and tired rooms above level 13. The service was lacking, from unhelpful concierges to eager staff rushing guests out of the gym. The location, though convenient for Malaysian food and attractions, had its drawbacks. The dining experience offered some surprises, both good and bad.

Rooms

5.0

My room was a huge disappointment - dusty, tired, and not particularly clean.

Service

5.0

The service fell short with poor English and unhelpful concierges rushing guests out of the gym.

Location

6.0

The location was good for Malaysian food and attractions, but not without its downsides.

Dining

5.0

The dining experience had its ups and downs with surprising elements.

Facilities

5.0

Facilities were average with nothing exceptional noted.

Robert

United States, May 2023

7.0/10

The hotel is conveniently located at the heart of KL city, within walking distance to the iconic twin towers. The rooms are spacious and comfortable, though not well soundproofed. The dining experience leaves room for improvement compared to other hotels on the trip, yet it offers a nice selection of different foods. The service is friendly and professional, with special thanks to Mr Raziman Salleh Maya, the assistant front office manager.

Rooms

7.0

The room I stayed in was very spacious and comfortable.

Service

8.0

The staff were very friendly and professional.

Location

9.0

The location is great, right at the heart of KL city and walking distance to the twin towers.

Dining

6.0

The dining experience offered a good selection of different foods.