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Hotel Maya Kuala Lumpur City Centre, Kuala Lumpur
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Key details
About the Hotel
138 Jalan Ampang,
Kuala Lumpur,
Malaysia,
50450,
Kuala Lumpur Federal Territory
Hotel Maya Kuala Lumpur City Centre is situated adjacent to the iconic Petronas Twin Towers. This Urban Resort seamlessly blends the vibrant neighborhood atmosphere with the tranquility of a luxury retreat. An array of amenities and services cater to both business and leisure travelers. The hotel’s strategic location inspires easy access to prominent attractions, including the Kuala Lumpur Convention Center.
Location
Located in Kuala Lumpur City Centre, the hotel offers immediate access to shopping and entertainment hubs, including Suria KLCC and Avenue K. A 69-meter pedestrian bridge connects Hotel Maya to the nearby Kampung Baru district. Public transportation options are readily available, improving guest mobility within the bustling city. The proximity to the KL Convention Center makes it advantageous for business travelers.
Rooms
The hotel features luxurious accommodations, including 387.5 ft² Deluxe Rooms designed for comfort and elegance. Newly refurbished Studio Heritage rooms exhibit nostalgic charm through unique batik artistry and wicker furnishings. Among the offerings are 19 exclusive Junior Suites, ideal for honeymooners seeking elegance and pampering. The spacious Grand Premier room, measuring 721 ft², includes a plush bed, deep soaking bathtub, and a walk-in closet.
Eat & Drink
Dining at Hotel Maya presents a selection of mouthwatering flavors, highlighting contemporary recipes made from locally-sourced ingredients. The Maya Brasserie offers signature Malaysian dishes such as Salmon Fish Head Curry Nyonya Style and award-winning Hainanese Chicken Rice. Guests can indulge in daily-baked pastries and cakes crafted by the in-house chef at Ramah Tamah Heritage. The hotel also features casual dining options like Illusionz@Maya, which combines drinks and lively atmosphere.
Leisure & Business
Hotel Maya encompasses several facilities to enhance guest experience, including a semi-indoor hydrotherapy pool with targeted water jets for relaxation. The business center offers comprehensive meeting amenities, including virtual meeting packages. The hotel’s mini zoo adds a unique leisure element for families. The hotel emphasizes cleanliness and sanitation standards across all public areas.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Refreshing Showers
“The walk-in and rain shower experience was incredible, providing a relaxing way to unwind after a long day.” view full review
Spacious Comfort
“I loved the spaciousness of the room, coupled with freshly laundered sheets that made for a perfect night’s sleep.” view full review
Delicious Breakfast
“The breakfast lounge offered a wonderful variety of cuisines that catered to all tastes, making mornings enjoyable.” view full review
Family Friendly
“Accommodating our request for a baby cot made our stay easy and comfortable, perfect for traveling families.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Locker room
Elevator
Currency exchange
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness center
Guest Parking
Electric kettle
Services
Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cribs
Babysitting/Child services
Children's buffet
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Indoor swimming pool
Sun loungers
Pool with view
Room features
Air conditioning
Ironing facilities
Bathroom
Free toiletries
Bathroom telephone
Sink
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
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Location
138 Jalan Ampang,
Kuala Lumpur,
Malaysia,
50450,
Kuala Lumpur Federal Territory
Map view
138 Jalan Ampang,
Kuala Lumpur,
Malaysia,
50450,
Kuala Lumpur Federal Territory
City landmarks
Parks
KLCC Park
4600 ft
Aquarium
Aquaria
5100 ft
Mall
Chinatown
1.9
mi
Kuala LumpurMalaysia
Dataran Merdeka
1.6
mi
Market
Central Market
1.2
mi
Kuala LumpurMalaysia
Alor Street
5100 ft
Events
Kuala Lumpur Convention Centre
5100 ft
Mall
Fahrenheit 88 Shopping Mall
5100 ft
Pagoda
Sri Maha Mariamman Temple
1.3
mi
Stadiums
Stadium Negara
1.3
mi
Mall
Pavilion KL
5100 ft
Mall
Lot 10
5100 ft
Stadiums
Merdeka Stadium
1.4
mi
Jalan Tunku Abdul Rahman
Jalan Masjid India
1.2
mi
Mosque
National Mosque of Malaysia
1.6
mi
KLCC - Bukit Bintang Pedestrian Walkway
5100 ft
Parks
KL Forest Eco Park
1.2
mi
No 26 Jalan Sultan Hishamuddin
National Textile Museum
1.3
mi
Jalan Raja Merdeka Square
Sultan Abdul Samad Building
1.6
mi
Broadway Theatre
Cultural Palace
1.6
mi
Shopping Area
The Weld
5100 ft
Shopping Area
Sogo Mall
1.8
mi
Sasana Kijang
Bank Negara Malaysia Museum and Art Gallery
2.6
mi
Nearby
Events
Petronas Twin Towers
1000 ft
Mall
Suria KLCC
1000 ft
Museums
Petrosains
1000 ft
Events
Petronas Philharmonic Hall
1000 ft
156 Jalan Ampang
Avenue K Shopping Mall
1000 ft
in front of Suria and Petronas
Lake Symphony
1000 ft
Gallery
Galeri Petronas
1000 ft
Restaurants
Still Waters
100 ft
138 Jalan Ampang
Maya Brasserie
200 ft
Hotel Maya
Healy Mac's
2800 ft
Jalan P Ramlee Crown Regency
Madam Kwan's
3000 ft
168 Jalan Bukit Bintang Pavilion Shopping Centre
Yen at W Kuala Lumpur
700 ft
121 Jalan Ampang
Saint Pierre Kuala Lumpur
600 ft
121 Jalan Ampang Level 8
Wow kl - Closed
900 ft
139 Pusat Pelancongan MTC Jalan Jalan Ampang
WET Deck at W Kuala Lumpur
900 ft
121 Jalan Ampang
Flock at W Kuala Lumpur
900 ft
121 Jalan Ampang
Espressolab
800 ft
Lot 4 Level 1
Marutama ra-Men
800 ft
Avenue K
The Smile of Korea Miso
800 ft
UC-2 Upper Concours Level Avenue K 156 Jalan Ampang
Reviews and Ratings
Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
great location
delicious food
needs overhaul
lack of lighting
7.0/10
Very good
Rooms
5.9
Location
7.6
Service
6.1
Dining
6.3
Guest reviews
7.0/10
based on 7 reviews
4/5
based on 1805 reviews
7.2
7.2/10based on 2282 reviews
#86 of 740 hotels in Kuala Lumpur based on Tripadvisor
Alex
United Kingdom,
May
2024
7.8/10
I had a mixed experience at the hotel. The rooms were clean and spacious with excellent breakfast options, but noise from motorcycles on Saturday nights and occasional electrical issues were a downside. The hydro spa pool was a nice touch despite the maintenance troubles.
Rooms
8.0
The rooms were clean and quite spacious, though noisy on Saturday nights due to motorcycles outside. The daily housekeeping was efficient.
Service
7.0
I found the service to be a bit inconsistent. While Diana at reception was very helpful, there were instances of rude behavior from staff. The range of services available was impressive.
Location
9.0
The location was convenient, especially for foreign tourists with easy access to popular attractions like KLCC and the twin towers. The proximity to Pelita Nasi Kandar restaurant was a plus point.
Dining
7.0
The dining experience was a mix of delight and disappointment. While the breakfast was amazing with a wide variety, some meals were a letdown. The scones were particularly good.
Facilities
8.0
The facilities at the hotel were impressive, with highlights like the relaxing hydro spa pool. However, the intermittent electrical issues and noise disturbances affected the overall experience.
Charles
United Kingdom,
January
2024
7.8/10
The hotel has big, clean rooms but needs a total overhaul. It is a bit gloomy due to lack of lighting, or maybe that's their concept. The smell in the room was stuffy, possibly indicating a need for more frequent blanket changes.
Rooms
7.0
The rooms are very good and clean, despite needing a total overhaul and better lighting. The smell was a bit stuffy, possibly indicating a need for more thorough housekeeping.
Service
6.0
The service is very formal, likely catering more to a business audience than those on holiday. However, issues were resolved quickly, earning some points for efficiency.
Location
9.0
The location is really great and super convenient for a short stay in Kuala Lumpur. It's close to KLCC and other attractions, making it ideal for a couple of days.
Dining
8.0
The dining experience was very varied and offered a fantastic spread of local dishes like kambing golek, ikan bakar, and satay. The homemade cakes were delicious.
Facilities
9.0
The facilities offer a fantastic dining spread with lots of local delicacies and delicious homemade cakes. The variety of food options and the quality of preparation were impressive.
great location
needs overhaul
Brian
United Kingdom,
November
2023
6.2/10
I had a mixed experience at the hotel. Despite the proximity to Petronas Tower and spacious rooms, the stay was marred by uncomfortable beds, unpleasant cleanliness issues in the bathroom, and outdated fixtures. However, the room size was impressive for the price paid.
Rooms
5.0
The room was spacious and near the Petronas Tower but noisy. However, the bed and pillows were uncomfortable, and the bathroom cleanliness was a letdown.
Service
7.0
The hotel staff were friendly and accommodating, agreeing to move us to a better room upon our request.
Location
6.0
The hotel is ideally located across from KL Twin Tower, but maintenance issues need attention. It offers a good location overall.
Dining
7.0
Dining was of great standard with various cuisine choices, but the prices were on the higher side.
Facilities
6.0
The hotel could improve maintenance and cleanliness but is equipped with essential facilities.
Roy
United Kingdom,
October
2023
5.0/10
I had a mixed experience at the hotel. Despite the noisy construction, uncomfortable bed, and dirty bathroom, the location was convenient and close to major attractions. The service was hit or miss, and the dining options were overpriced for the quality. The facilities were lacking in maintenance.
Rooms
5.0
The bed was uncomfortable, and the bathroom was in poor condition with stains and old fixtures.
Service
5.0
The service was inconsistent, with some staff being exceptionally good while others accused my daughter of inappropriate attire.
Location
6.0
The hotel is conveniently located near major attractions, but the noise and overall maintenance need improvement.
Dining
5.0
The dining options were overpriced for what was offered, and the buffet breakfast was not impressive.
Facilities
5.0
The hotel facilities were lacking in maintenance and attention to detail.
Christian
United Kingdom,
October
2023
7.2/10
The hotel offers spacious rooms with all amenities but shows signs of age, and cleanliness could improve. The service is friendly, though some staff lack knowledge. The location is prime for sightseeing but can get crowded. Dining options are varied but not outstanding. Overall, good value for the money.
Rooms
7.0
The room was spacious with all amenities but a bit dusty and looked old.
Service
7.0
The staff was friendly and always greeted us with a smile, but some lacked knowledge and were formal.
Location
8.0
The hotel's location is convenient for city tours and shopping, though it can be crowded.
Dining
7.0
The dining spread was varied with local dishes, though some aspects fell short.
Facilities
7.0
Dorothy
United Kingdom,
June
2023
5.0/10
My stay at the hotel was a letdown with dusty and tired rooms above level 13. The service was lacking, from unhelpful concierges to eager staff rushing guests out of the gym. The location, though convenient for Malaysian food and attractions, had its drawbacks. The dining experience offered some surprises, both good and bad.
Rooms
5.0
My room was a huge disappointment - dusty, tired, and not particularly clean.
Service
5.0
The service fell short with poor English and unhelpful concierges rushing guests out of the gym.
Location
6.0
The location was good for Malaysian food and attractions, but not without its downsides.
Dining
5.0
The dining experience had its ups and downs with surprising elements.
Facilities
5.0
Facilities were average with nothing exceptional noted.
Robert
United States of America,
May
2023
7.0/10
The hotel is conveniently located at the heart of KL city, within walking distance to the iconic twin towers. The rooms are spacious and comfortable, though not well soundproofed. The dining experience leaves room for improvement compared to other hotels on the trip, yet it offers a nice selection of different foods. The service is friendly and professional, with special thanks to Mr Raziman Salleh Maya, the assistant front office manager.
Rooms
7.0
The room I stayed in was very spacious and comfortable.
Service
8.0
The staff were very friendly and professional.
Location
9.0
The location is great, right at the heart of KL city and walking distance to the twin towers.
Dining
6.0
The dining experience offered a good selection of different foods.
Facilities
5.0
The hotel facilities are basic and could be improved.
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